L’alimentation vient jusqu’à chez vous

You will find below the Privacy Policy of the company Alimo valid for any user of its website Alimo.com or its mobile applications Alimo iOs or Android (hereinafter referred to as the "Platform" or the "Platform Alimo"). Its activity is carried out under the name "Alimo", and is operated by the Platform, operated by the company Alimo.

The purpose of this Privacy Policy of Alimo is to inform each user of the Platform about the treatment and conservation of his or her data.

Any visit to the Alimo Platform implies acceptance of this Privacy Policy, which the user acknowledges having read, understood and accepted with full knowledge of the facts. The user has the right to save and print them.

To contact Alimo, please send an e-mail to the following address: alimentation.ferrrari@gmail.com.

1. Collection of your information

During your navigation on the Ferrari Power Platform, information of a personal nature or the way you interact with the Platform will be collected. This information includes:

- Information provided to Alimo when creating or modifying your user account.

- The information created when you use our platform, such as geolocation or the entry of your address.

- Information on the use of our platform

- Information about the device used and its IP address

- Conversations with our customer service

- Navigation information on our platform

2. Use of your information

The information collected on the Ferrari Power Supply platform is used for the following purposes:

- To improve the safety of our services

- Manage your access to the Ferrari Power Supply platform

- Collection and security of payments

- Contact you when necessary

- Improve the handling of your customer service requests

- Improve your experience on the Ferrari Power Platform, such as suggestions, push notifications, etc.

- To improve the relevance of marketing communications to you, so that you receive only what is likely to be of interest to you.

- Enhance your advertising experience by recommending the most relevant ads to you

- For direct marketing purposes: email marketing, telephone, etc.

- Analyze your activity on the Ferrari Power Supply platform for service improvements, maintenance, or fraud prevention purposes

- To enforce the contract, conditions and agreements binding Alimo by allowing the defense of complaints and the protection of the rights of Alimo, partner merchants, couriers or for protection against fraud.

3. Cookies Cookies are small files stored on your computer in order to analyze and understand the use of the Ferrari Power Platform. They are used to adapt your user experience, to memorize certain choices, to analyze, to personalize your navigation and to personalize your advertising experience. You have the possibility to configure your browser to refuse the deposit of cookies on your device. However, such a manipulation would prevent the proper functioning of the Alimo platform.

4. Retention of your information

Alimo will retain your personal information when necessary to carry out the following actions:

- The uses set out in the article "Use of your information".

- For any other legal, tax or accounting obligations

- Defend Alimo against any litigation

- At the request of a judicial authority

Apart from these uses, we take steps to delete your data once the intended purposes have been achieved.

5. Sharing of data

Alimo only shares your information with partners or service providers when necessary. Your information may be shared with :

- Third party service providers such as payment services or fraud detection services

- Analysis and CRM providers

- Cloud service providers

- Partner merchants

- Couriers

- Any service provider or staff assigned to customer support

- Marketing partners

Alimo will take the necessary and possible measures to ensure that this data is treated securely in accordance with this privacy policy.

6. Security

We inform you to take all useful precautions and appropriate organisational and technical measures to preserve the security, integrity and confidentiality of your personal data and, in particular, to prevent them from being distorted, damaged or accessed by unauthorised third parties. However, despite all the security measures taken by Alimo, you are responsible for the security and confidentiality of your access identifiers to the Alimentation Ferrari platform. Choose a very secure password, composed of numbers, upper and lower case letters and special characters and do not share it with anyone.

7. Your rights

Here are the rights concerning your personal information:

- The right to be informed about the use of your personal information as described in this policy.

- The right to access, rectify or delete your personal information.

- The right to unsubscribe from direct marketing messages by using the links or solutions provided for this purpose

- The right to transfer your data to another service provider

- The right to complain to the regulation of the national commission for information technology and civil liberties

If you wish to exercise your rights, please contact us at alimentation.ferrrari@gmail.com.

8. Modification

Alimo reserves the right to modify and update this Privacy Policy without notice

by amending this page. In order to be informed of any such changes, Alimo advises

all Customers and users to read this Privacy Policy of the Alimo Platform regularly.

Last updated on July 18, 2020

The company Alimo (hereinafter referred to as "Alimo") mainly offers the sale of products via its website Alimo.com or its mobile applications Alimo iOs or Android (hereinafter referred to as the "Platform" or the "Platform Alimo"). Its activity is carried out under the name "Alimo", and is operated by the Platform, operated by the company Alimo. Alimentation Ferrari's activity includes the sale of alcoholic and non-alcoholic beverages and grocery products to its Customers.

The purpose of these Terms and Conditions of Sale of Alimo is to define the rights and obligations of Alimo and of the Customer (hereafter separately "Alimo" and the "Customer" and together "the Parties") within the framework of the sale of products on the Alimo Platform. They apply, without restriction or reserve, to all sales of products and services offered by Alimo on its Platform. The present General Terms and Conditions of Sale will prevail over any other document unless otherwise agreed in writing and specified by Alimo.

Any order placed on the Platform implies the acceptance of the present Terms and Conditions of Sale, which the Customer acknowledges having read, understood and accepted with full knowledge of the facts. The Customer has the right to save and print them. The present General Terms and Conditions of Sale are subject to French law and the French standards in force. Alimentation Ferrari reserves the right to modify the present Terms and Conditions of Sale at any time, without prior notice, it being understood that such modifications will be inapplicable to orders previously confirmed by the Customer.

The Platform Alimo is published by the company by action simplified to associate unique Alimo with a capital of 1000,00 euros whose head office is located at 122A Rue Ferrari, 13005 Marseille, registered at the RCS of Marseille under the number 847 986 650. The intra-community VAT number is FR35847986650.

To contact Alimo, you can send an e-mail to the following address alimentation.ferrrari@gmail.com.

Customers declare to be of age and fully capable of contracting.

The Customer having placed an order declares to be of legal age and fully entitled to purchase alcoholic beverages.

In case of intolerance or allergy, the Customer must inform Alimo via the chat accessible on the Platform before any order.

The information and ingredients that will be returned to the Customer following this contact are those indicated on the label of each product. Alimo does not intervene in the realization or design of this information and cannot be held responsible for any consequences related to this information.

It is up to the Customer to inform himself about his allergies or intolerances to certain products and to look for traces of these products on the labels of the products, with the manufacturers, or with our services. And this even for non-invoiced products (gifts, exchanges, etc.).

Alimo cannot be held responsible for the consequences of the Customer not taking this information into account at the time of purchase.

The photographs, graphics and descriptions of the products offered on the Ferrari Power Supply Platform are for information purposes only and are not part of the contractual field.

Alimo undertakes to ensure that the photographic representation of the products on the Platform is as faithful as possible to the products themselves.

Alimo reserves the entire freedom of the offer proposed on the Platform. As such, Alimo may modify or delete at any time the products offered for sale on its Platform without prior notice to the customer.

In case of unavailability of one or more products after placing the order, the Customer will be notified by chat, email or telephone in order to be offered an exchange, an adjustment or a cancellation of his order. In case of exchange or adjustment, the amount of his order will be recalculated and only the new amount will be due, minus the price of the missing products and plus the price of the added products. If the order is completely unavailable or if the amount of the order after adjustment or exchange does not respect the minimum order, the Customer will not be debited (or refunded). In the event of unavailability of the products before or after order, Alimo cannot be held responsible for any prejudice suffered by the Customer, nor held to any compensation.

The Alimo Platform is normally accessible by the Customer 24 hours a day, 7 days a week and all year round, except in case of maintenance, voluntary interruption or not, whatever the cause. Being by its activity bound to an obligation of means, the company Alimo cannot be held responsible for any physical, material or moral damage caused by the unavailability of the Platform.

The service of purchasing products on the Platform is possible during and outside delivery hours. The product delivery service is reduced to delivery times. These times are accessible on the Platform and Alimo makes every effort to make them as visible as possible. Being by its activity subject to an obligation of means, Alimo cannot be held responsible for any physical, material or moral damage caused by the unavailability of the sale of products on the Platform.

The sale prices of the products appearing on the Platform are indicated in Euros, all taxes included (at the VAT rate applicable on the day of payment), it being understood that the products ordered will be invoiced at the prices in force at the time the order is registered. The Customer declares that he is aware of the price indicated on the website and mentioned in his basket when ordering and accepts the charge.

The selling prices of the products can be modified by Alimo at any time. The selling prices do not include delivery charges, which are invoiced in addition to the price of the products purchased according to the content of the order, the amount of the order and the delivery distance. Delivery charges will be indicated before the confirmation of the order by the Customer next to the term "Delivery".

Alimo reserves the entire freedom of the offer proposed on the Platform Alimo, including the modification of the prices of the products offered.

When the Customer confirms his order by clicking on the "Confirm Order" button, he acknowledges acceptance of these General Terms and Conditions of Sale, the prices, characteristics, quantities and delivery times of the products offered for sale and ordered by the Customer. Alimo will then confirm this order by sending a push notification to the Customer.

Furthermore, Alimo reserves the right to suspend or cancel any execution of an order and/or delivery, whatever its nature and status, in case of non-payment or partial payment of any sum due, in case of payment incident, or in case of fraud or attempted fraud relating to the use of the Alimo Platform.

In case of refusal to receive the push, notifications related to the status of the order, or in case of non-receipt of the said notification of Order confirmation, the responsibility of Alimo cannot be engaged. In this case, the sale will be considered final, except in the case of cancellation of the Order by Alimo, notably for unavailability of the products.

Alimo reserves the right to cancel or suspend the Sales Order at any time should it be deemed necessary for any other reason, whether internal or external (stock shortage, disruption of the logistics service, inclement weather, etc.). In this case, the client will be reimbursed for all expenses incurred by the client due to such cancellation or suspension, but shall in no way be held responsible for making said cancellation or suspension.

All orders are payable in euros and according to the means of payment proposed by Alimentation Ferrari and indicated on the Platform.

Except with the express, prior and written agreement of Alimo, the total amount of the order must be paid immediately.

Alimo reserves the right to suspend or cancel any order and/or delivery, whatever its nature and level of execution, in the event of non-payment of any sum which would be due by the customer or in the event of incident of payment.

The delivery of any new order may be suspended in the event of non-payment or any incident that occurred on a previous order.

All payments are processed by a secure data encryption procedure that complies with the European directive DSP2, strong customer authentication and the PCI DSS security standard.

The delivery of products from the Alimo Platform is offered only in the delivery area of Alimo (hereafter, "delivery area") and during opening hours (hereafter, "opening hours"). For logistical and organizational reasons, orders outside this delivery area cannot be placed or taken into account.

If an order is unfortunately validated on the Platform while not corresponding to the delivery zone, Alimo reserves the right to cancel and refund the order.

The products will be delivered to the address indicated by the Customer on the Platform before validating the order.

The delivery times indicated on the Platform are indicative, corresponding to the average processing and delivery times observed. Alimo makes every effort to do its utmost to carry out delivery in these times through internal deliverers or external delivery agents. However, unforeseeable events can lead to early or late deliveries. The customer will not be able to take legal action or claim compensation or reimbursement from Alimo in case of late delivery and his order will remain due.

Alimo rejects any responsibility in case of delay attributable to an external delivery service provider.

At the time of his order, the customer undertakes to provide the exact information on his personal data. Alimo rejects any responsibility in the event of delay attributable to the customer such as the nonresponse to the calls of the deliverer at the time of his arrival, to have provided an address, a telephone number or an erroneous email, a change of address after the passage of the order in delivery. The Customer acknowledges that after 8 minutes of waiting for the deliveryman without answering calls, without precise delivery indications leading to the Customer (gate code, building, intercom, door number, etc.), the order will be cancelled, can no longer be delivered and will remain due to Alimentation Ferrari. Alimo cannot be held responsible for the deterioration of the products due to the negligence of the Customer and/or the poor conservation of the products after their delivery. By placing an order on the Alimo Platform, the Customer expressly renounces the benefit of article 1587 of the Civil Code which stipulates that the conclusion of the sale of wines only becomes final after tasting and approval of the buyer.

By virtue of article L.3342-1 of the Public Health Code, the sale of alcoholic beverages is prohibited to minors. By ordering alcoholic beverages on the Ferrari Food Platform, the Customer acknowledges that he/she is of legal age and fully entitled to purchase alcoholic beverages and accepts that his/her identity document may be checked at the time of delivery.

Any order including alcoholic beverages will be refused by the delivery person if the Customer is unable to present his or her ID, or if the Customer is a minor. The order will then be cancelled, will no longer be delivered and will remain due to Alimo. Under the terms of article L121-21-8 of the Consumer Code, you do not have the right of retraction for products likely to deteriorate or expire quickly, including fresh products or any product whose packaging has been opened, damaged or soiled by the customer. The Customer has a period of 14 days from the delivery of the products to exercise his right of withdrawal. To exercise his right of withdrawal, the Customer must send a written request for withdrawal, unambiguous followed by his name, the date of the order, the order number concerned, the email address used to create his user account, his postal address, the description of the product concerned, the current date and his signature. This request must be sent by registered letter with acknowledgement of receipt to the head office of the company Alimentation Ferrari 122 A rue Ferrari - 13005 Marseille. The return of the products, entirely at the Customer's expense, must be made by post with acknowledgement of receipt to the head office of the company Alimo 122 A rue Ferrari - 13005 Marseille. No return will be accepted for any product opened, damaged, soiled or unsealed. The date of exercise of the right of withdrawal will be taken into account the date of receipt of the letter of request. It is therefore important to send this letter with acknowledgement of receipt. From the date of receipt of the letter of request for withdrawal, the Customer has a period of 7 days to return the product(s). The Reimbursement of the products concerned will be made within 14 days after receipt of the products by Alimo.

Except in the case of a prior express and written waiver, Alimo retains full and entire ownership of the products sold until full payment of the full price, in principal, costs, taxes and compulsory contributions included.

Unless express prior written authorization, all the elements present on the Alimentation Ferrari Platform are and will remain the intellectual property of Alimo. Neither the present Terms nor your use of the services shall have the effect of transmitting or granting you any right whatsoever on the services or in connection therewith; or of using or referring, in any manner whatsoever, to the corporate name, logos, names of products and services, trademarks of Alimo.

Alimo works to protect the personal information of its Platform users by ensuring a high level of security, but the user also has a role to play in the protection of his or her personal data. Users must ensure the security of their online transactions by not communicating to anyone their Alimo identifiers or payment information (e-mail address, password, credit card numbers, etc.) and by logging out after each use of the Alimentation Ferrari Platform or by ensuring the security of the means used to access the Platform. The user must also make sure to regularly change his password. In this respect, Alimo cannot be held responsible for the disclosure of information concerning the user to any individual having used his identifiers.

As such, the use of the user's access identifiers to the Alimo Platform will be considered as proof of his or her identity upon validation of the order. Alimentation Ferrari cannot be held responsible for the fraudulent use of this information. The registers, kept in the computer systems of Alimo and its partners will be considered as proof of communications, orders and transactions between the Parties.

The non-respect by the customer of the obligations subscribed under the terms of the present General Terms of Sale, any incident of payment of the price of an order, any action contrary to the interests of Alimo, the delivery of false information during the creation of the account, may lead to the suspension of the access to the Alimo Platform, without it being possible to claim damages or compensation of any kind from the company Alimo. Alimo reserves the right to refuse any order from a Customer with whom such a dispute exists, even if the Customer uses a new account. For any specific question, Alimo's customer service is accessible by e-mail at alimentation.ferrrari@gmail.com .

By creating an account on the Alimo Platform, the user acknowledges that the exchanges between him/her and Alimo will be mainly electronic (chat or email) except in the particular cases presented in the present General Terms and Conditions or required by law. By creating an account on the Alimo Platform or by indicating his or her telephone number, the user expressly agrees to receive commercial communications from Alimo. The customer may, at any time, unsubscribe from commercial e-mail communications by clicking on the unsubscribe link included in each commercial e-mail or by replying STOP to a commercial SMS received.

The Customer expressly accepts that the invoices for his orders be sent to him by email. Alimo shall in no case be held responsible in case of bodily and/or immaterial and/or material damages that may result from the Customer's negligence in the use of the Platform or the products delivered by Alimo.

Alimo DISCLAIMS ALL LIABILITY FOR DIRECT AND INDIRECT DAMAGES, WHETHER FORESEEABLE OR NOT, CAUSED IN THE USE OF THE Alimo PLATFORM. IN THE EVENT THAT THE LIABILITY OF Alimo SHOULD BE ESTABLISHED AND RETAINED IN RESPECT OF A LOSS SUFFERED BY THE CUSTOMER AND ATTRIBUTABLE EXCLUSIVELY TO THE PLACING OF AN ORDER, SUCH LIABILITY SHALL BE LIMITED TO THE AMOUNT OF THE ORDER PAID BY THE CUSTOMER TO Alimo. Any complaint lodged by a user against Alimo must be made within 2 weeks following the occurrence of the event, which is the subject of the complaint.

In accordance with French legislation and European regulations on the protection of personal data, the customer has a right of access to his personal data, a right of correction or deletion of his personal data, a right to limit the processing of his data, a right to oppose the processing of his data, as well as a right to the portability of his data.

The customer may exercise these rights by contacting Alimo, the data controller, by writing to alimentation.ferrrari@gmail.com , indicating his/her name, surname, e-mail, address and enclosing a copy of a valid identity document.

The Alimo Platform uses cookies. A cookie is a small computer file deposited on the memory of the device used by the user when consulting the Ferrari Power Supply Platform by the latter. Most of the cookies recorded during navigation on the Ferrari Power Supply Platform are either necessary for the proper functioning of our Platform, or are intended to allow or facilitate your navigation.

Alimo may at any time decide to place advertising spaces on the Platform.

Alimo has total freedom when it comes to the choice of its advertisers, the types of visualization of the ads but also their position on the Platform.

Alimo reserves the right to modify and update the present General Terms of Sale without prior notice by modifying this page. In order to be informed of these possible modifications, Alimo advises all Customers and users to reread the present General Sales Conditions of the Alimo Platform on a regular basis. All orders are subject to the General Terms and Conditions of Sale in force at the time the order in question is placed.

Nullity

If one or more stipulations of the present General Terms and Conditions of Sale are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain all their force and scope.

Non-waiver

The fact that one of the parties does not take advantage of a breach by the other party of any of the obligations referred to in these General Terms and Conditions of Sale shall not be interpreted for the future as a claim to the obligation in question.

Prior Conciliation

Prior to any legal action, the Parties agree to seek an amicable solution to the dispute between them within a reasonable period of time.

Applicable law

These General Terms and Conditions of Sale are governed and subject to French law. They are written in French. In the event that they are translated into one or more languages, only the French text shall be deemed authentic in the event of a dispute.

IN CASE OF DISPUTE AND IN THE FAULT OF A FRIENDLY AGREEMENT BETWEEN THE PARTIES, EXPRESS COMPETENCE IS ASSIGNED TO THE COURTS OF THE RESORT OF THE HEAD OFFICE OF ALIMENTATION FERRARI, NOTWITHSTANDING AN ACTION ON A WARRANTY OR A PLURALITY OF DEFENDANTS, EVEN FOR EMERGENCY PROCEEDINGS OR PROTECTIVE PROCEEDINGS IN SUMMARY PROCEEDINGS OR BY PETITION Last updated on July 18, 2020